SRM SUPPLIER SELF SERVICE (SUS) USER GUIDE

SRM SUPPLIER SELF SERVICE (SUS) USER GUIDE Table of Contents 1. How to Renew Your Registration.......................................................................................... 3 2. Fees & Payments ................................................................................................................ 3 3. Supporting Documents to Be Included During Renewals ...................................................... 9 4. E-Mail Addresses............................................................................................................... 12 5. Reminders ......................................................................................................................... 12 6. Enquiries ........................................................................................................................... 12 7. Product Category............................................................................................................... 13 8. Getting Started – Step by Step Guide to Supplier Registration Renewal ............................. 14 Section 1: Company Details...................................................................................................... 20 Section 2: Address Data ........................................................................................................... 20 Section 3: Payment Details....................................................................................................... 21 Section 4: Vendor Profile .......................................................................................................... 23 Section 5: Company Type......................................................................................................... 23 Section 6: Management & Shareholder Info.............................................................................. 24 Section 7: Additional Info .......................................................................................................... 24 Section 8: Product Categories .................................................................................................. 25 Section 9: Attachment............................................................................................................... 26 Section 10: Data Privacy Statement.......................................................................................... 26 APPENDIX................................................................................................................................ 28 APPENDIX 1: PRODUCT CATEGORIES ................................................................................. 28 APPENDIX 2: CHECKLIST – SUPPORTING DOCUMENTS..................................................... 36

Purpose of User Guide This User Guide serves to provide TM Suppliers, guidelines on the following: i.

Renew Supplier’s Registration

Prerequisites to Suppliers Supplier must have been on-boarded* into SRM as a SUS supplier, provided User ID and Password, assigned SRM-SUS role(s) and able to access the SUS Portal Example of SRM-SUS role assignment: - ‘SRM-SUS: Role for Supplier – Order Processor’ to view Purchase Order. * Suppliers are on-boarded after they receive e-mail from TM providing their SRM user ID and Password. (this can only be done after Suppliers have given to TM, their authorized SRM Administrator’s name, official email address and copy of IC) Menu Path to access SRM SUS Portal To login go to Supplier Self-Service (SUS) portal link: https://gems-srm.tm.com.my/ Minimum System Requirements for SRM SUS Suppliers are recommended to use Internet Explorer (IE) 7.0.

SRM Supplier Self Service (SRM-SUS) User Guide

1. How to Renew Your Registration Registration renewals can be done via TM Corporate website. 1.1. Log on to the SUS Login page using the steps as described in topic Error! Reference

source not found. 1.2. Select Additional Company Data under the Supplier Self-Service tab. 1.3. Your supplier validity status is indicated by the ‘traffic lights’ symbol on the screen.

2. Fees & Payments 2.1. Fee for Renewal is RM100.00 2.2. Payments can be made via SRM Online Payment or at TMPoint. 2.3. To find the TM Point nearest to you, go to: http://www.tm.com.my/Customer_Care/CustomerServices/TM_Point/Pages/kl.aspx For payment at TM Point, please bring along a copy of email on Registration Confirmation received after successful online registration 2.4. Provide the Company Name, ROC/ROB/ROS Number during payments at TM Point. Please notify the officer that the payment is for Renewal of Supplier Registration under Revenue Code 641. Please ensure that a copy of payment receipt is scanned and attached together with the online renewal.

Supplier Self Service (SUS)

Page 3 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

2.5. To make payment via Online Payment, click on the traffic lights indicator at the Additional Company Data screen. You will then be taken to the Online Payment Screen. Online Payment Screen

2.6. Hit

button to proceed to Credit Card Payment page

Supplier Self Service (SUS)

Page 4 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Credit Card One Time Payment Screen

2.7. Enter value for fields listed as following. Field Name

R/O/C

Card Number

R

CVV/CVC2 Code

R

Name On Card

R

Card Type

R

Expiry Date

R

IC Number

R

Contact Number

R

Street Address

R

City

R

State/Province

R

Postal Code

R

2.8. Click

Supplier Self Service (SUS)

Description Supplier/Company's Credit Card Number Example: 450618003800XX15 Credit Card CVV/CVC2 code Example: 345 Credit Card Holder's name Example: Yusri Bin Amir Master Card or Visa Card Example: Visacard Credit Card Expiry Date Example: 12/12 Credit Card Holder's IC Number Example: 740823104455 Credit Card Holder's Contact Number Example: 60123445566 Supplier/Company Address Example: Lot 334, Jalan XXX City Example: Kuala Lumpur State Example: Kuala Lumpur Postal Code Example: 51000

to proceed to Credit Card Confirmation Page.

Page 5 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Credit Card One Time Payment Confirmation Screen

2.9. Click 2.10.

to agree on the terms and conditions. Click

to confirm on the credit card info.

Pop-up Screen: Payment Amount Screen

You have made a payment of RM 100.00

2.11.

Click

to proceed for payment.

Do not close the browser while connecting to credit card payment gateway

Supplier Self Service (SUS)

Page 6 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Payment Acknowledgement Page - Payment Status = Accepted

Click here to view Latest Payment Slip

Payment Acknowledgement Page - Payment Status = Declined/Failed Supplier Self Service (SUS)

Page 7 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Payment attempt was unsuccessful. The payment was rejected by Bank. Rejection may consists of invalid CVV/CVC2 code, invalid expiry date, wrong credit card number, wrong name on card and etc.

Payment Acknowledgement Page - Payment Status = Authorized (High Risk)

Payment is being processed and pending for investigation due to high risk level. TM (Procurement) will call for verification and further action. Transaction will be approved or rejected after investigation.

2.12.

Viewing Payment History

Supplier Self Service (SUS)

Page 8 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Payment History

2.12.1. Click

tab.

2.12.2. Under

, click

2.12.3. Click

.

to display Official Receipt.

3. Supporting Documents to Be Included During Renewals 3.1 Suppliers are required to attach softcopies of supporting documents via attachments of the online renewal form. 3.2 To attach documents, select the files via the

button, and click on

.

3.3 Mandatory Supporting Documents: 3.3.1

Company Profile (Organization Chart, Services Offered, Product Information & Catalogue)

Supplier Self Service (SUS)

Page 9 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

3.3.2

Organization Chart (Complete with Name & Designation)

3.3.3

Personal Particulars (Credentials & Experience) of employees holding main

3.3.4

3.3.5

positions in the Company Valid appointment letter from the Principal / Manufacturer for each items supplied and related technical information (catalog, specification, supply experience and etc) for agents / suppliers which market manufacturer goods (if applicable) Certification with Government Bodies, Private Sectors & Public Sectors: 3.3.5.1 3.3.5.2 3.3.5.3 3.3.5.4 3.3.5.5 3.3.5.6 3.3.5.7

3.3.6

Contractors Registration Account from the Ministry of Finance Malaysia (MOF) Construction Industry Development Board Malaysia (CIDB) Contractor Services Centre (PKK) Manufacturing License from Local Authorities License to Trade Scrapped goods from the Royal Malaysian Police (RMP) Board of Engineers Malaysia Printing Machine License

Documents and certificates of registry with Bumiputera status from: 3.3.6.1 Ministry of Finance Malaysia (MOF) 3.3.6.2 Contractor Services Centre (PKK)

3.3.7 3.3.8 3.3.9 3.3.10 3.3.11

Latest Bank Account Statement Latest Employees Provident Fund of Malaysia (EPF) Statement Latest Social Security Organization (SOCSO) Statement TM Vendor Registration Certificate with valid registration period (if any) Payment Receipt for Registration Fees from TM Point

3.4 Additional Mandatory Documents for Private Limited and Public Listed Companies 3.4.1 3.4.2 3.4.3 3.4.4 3.4.5 3.4.6 3.4.7 3.4.8

Form 9 - Company Corporation 's Certificate from the Companies Commission of Malaysia (SSM) * Form 13 - Certificate Of Incorporation On Change Of Name Of Company from the Companies Commission of Malaysia (SSM) * Form 24 – Return of Allotment of Shares * Form 32A – Transfer of Shares (if any) * Form 49 – Latest Particulars of Directors, Managers & Secretaries * Form of Annual Return of Company having a Share Capital for two (2) consecutive years * Audited Account for the last Financial Year Latest Audited Company Annual Reports

3.5 Additional Mandatory Documents for Enterprise, Sole Proprietorship or Partnership 3.5.1 3.5.2 3.5.3 3.5.4 3.5.5 3.5.6

Form D – Company Registration Certificate from the Companies Commission of Malaysia (SSM) * Business Information & Current Owner or from the Companies Commission of Malaysia (SSM) * Company Renewal of Registration Certificate (Form E) from the Companies Commission of Malaysia (SSM) * Certificate of Registration under The Business Names Ordinance for Sarawak or Form B under Commercial License Ordinance 1948 for Sabah Income Statement & Balance Sheet for the last Financial Year

Supplier Self Service (SUS)

Page 10 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Note: * Scanned documents must be duly verified by the Company’s authorized personnel or ‘certified true copy’ by the authorized party

Supplier Self Service (SUS)

Page 11 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

4. E-Mail Addresses 4.1 Suppliers shall ensure that ALL official corporate e-mail contacts are confirmed and validated. This is crucial as the corporate email addresses will play the following functions: 4.1.1 4.1.2 4.1.3

Email notification as a reminder to you 3 months prior to the expiry of your registration; and Email notification to alert you that a PO has been issued to you via SRM Portal for your action; and Email invitations to participate in new bids or auctions

5. Reminders 5.1 Suppliers shall undertake and warrant that all data and information submitted during the renewal are factual and correct. Falsified or fraudulent information or documents will result in rejection of renewal or in the case where approval has been granted, will result in immediate cancellation.

6. Enquiries For any enquiries, please contact: SRM Helpdesk Tel: 03 – 7711 7700 E-mail: [email protected]

Supplier Self Service (SUS)

Page 12 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

7. Product Category 7.1 Suppliers may select as many Product Categories / Work Classification - ‘Kod Bidang’ related to the area of expertise. There are no limitations as long as the Product Categories applied commensurate with supply and work experience. 7.2 Certificates from Contractor Services Centre (PKK), Construction Industry Development Board Malaysia (CIDB) and / or Ministry of Finance (MOF) relevant to the Product Categories selected are to be included during submission as supporting documents. 7.3 The full list of Product Categories is as per Appendix.

Supplier Self Service (SUS)

Page 13 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

8. Getting Started – Step by Step Guide to Supplier Registration Renewal Before your registration expires, you will receive an email reminder as the below. This email will be sent to your registered email address as per in the SUS portal.

Before we begin, please ensure that you have all the necessary documents in order to make the renewal process easier & faster. In addition, supporting documents required as per the checklist must be scanned beforehand, prior to starting the online steps, so that they are readily available in softcopy to be attached, as explained in Section 9 (Attachment). The maximum size allowed for all attachments is 10MB with a limit of 1MB per file. Types of files allowed are .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .png, .bmp, .jpg, .jpeg, .jpe, .jfif, .gif, .tif, .tiff, .png and .ico. Please note that you are required to complete the online form in one (1) sitting as saving options are unavailable. The page will also timeout / expire if left idle for more than one (1) hour. You are now ready to start. Step 1: Access the Supplier Self Services (SUS) Link Logon to Registration of http://www.tm.com.my

Supplier Self Service (SUS)

Supplier

(ROS)

screen

via

TM

Corporate

website:

Page 14 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Select: CONNECTING YOUR BUSINESS - > Doing Business with TM - > GEMS SRM

Click on the link: SUS (Supplier Self Service)

Then select: 2. Existing Users: Click Supplier Self Service Portal to login You will then see the Online Form, which is divided into 10 sections:

Supplier Self Service (SUS)

Page 15 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Click at the right most check box to expand each of the sections as shown by the arrow:

Click to expand each section

By clicking on the Address Data check box, the section is expanded as shown below:

Below are detailed descriptions of each of the 10 sections on the form: Supplier Self Service (SUS)

Page 16 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Section Section Section Section Section Section Section Section Section Section

1: Company Details 2: Address Data 3: Payment Detail 4: Vendor Profile 5: Company Type 6: Management & Shareholder Info 7: Additional Info 8: Product Categories 9: Attachment 10: Data Privacy Statement

Supplier Self Service (SUS)

Page 17 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Example of Supplier Renewal Online Form:

Supplier Self Service (SUS)

Page 18 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Supplier Self Service (SUS)

Page 19 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Step 2: Fill in the Form Fill in the Form. All fields marked with asterisk * are required & mandatory fields. Please assist us in keeping our database consistent by entering your information in all UPPERCASE / CAPITAL LETTERS except for your e-mail and website. Section 1: Company Details 1

The ROC / ROB / ROS / IC Number should not include any special characters i.e. dash (-) and / or space ( ). Use only alphanumeric characters.

Example:

1

Or if using Identification Card (IC) Number Example: 1

Section 2: Address Data 2

E-mail address & company website should be in small cases.

3

Telephone & Fax number format should be: [Country code] [space] [Area code] [space] [Phone number]

4

Ensure that the Region selected is the same as per the [Area Code] for Telephone & Fax Number.

Supplier Self Service (SUS)

Page 20 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Example:

2 3

4 2

For Sabah & Sarawak region, fill in the Telephone & Fax number format as below: Example: 3

Section 3: Payment Details 5

Search for your company’s Bank Key by clicking on the search box in each column. You can use the filter field to key in the name of the Bank Branch you’re searching for i.e. PETALING JAYA Example:

5

5

Alternatively, you may search partial entries by keying-in asterisk * i.e. BANGSAR*

Example:

Supplier Self Service (SUS)

Page 21 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Or *JAYA Example:

Or *KUL* Example:

If you have not found the Bank you’re searching for, key in the generic Bank Key ZZZZ99999 with Country Code MY Example:

Supplier Self Service (SUS)

Page 22 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Section 4: Vendor Profile Enter information about your company. System required fields are fields marked with asterisk *. However, we do request that you complete all fields. Section 5: Company Type 6

Ensure that the percentage (%) for Company Status is equivalent to 100% in total.

Example:

6

Supplier Self Service (SUS)

Page 23 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Section 6: Management & Shareholder Info 7

Ensure that the percentage (%) for Shareholder Information is equivalent to 100% in total.

Example:

7

For public listed company, you have the option to enter Public in the Name column & the percentage (%) of share. Example:

Section 7: Additional Info Enter information about your company. System required fields are fields marked with asterisk *. However, we do request that you complete all fields.

Supplier Self Service (SUS)

Page 24 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Section 8: Product Categories You are given the choice to select as many Product Categories / Work Classification - ‘Kod Bidang’ related to your company’s area of expertise. However, please ensure that the necessary certifications are attached. The Main Categories are displayed in the Product Categories list. 8

Click on the plus sign next to the Category to display specific sub-categories within that group.

Example:

8

9

Select one or more sub-categories to register for the specific Product Category.

Example: 9

Supplier Self Service (SUS)

Page 25 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Section 9: Attachment The Attachment section allows you to attach softcopies of supporting documents. The maximum size allowed for all attachments is 10MB with a limit of 1MB per file. Types of files allowed are .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .png, .bmp, .jpg, .jpeg, .jpe, .jfif, .gif, .tif, .tiff, .png and .ico. Example:

To attach files, click on the Browse button, select the files to upload and then click the Upload button. Once the files are uploaded, it will be updated in the attachments table. Example:

You may click on the glasses delete.

to view attached documents or click on the trash can

to

Section 10: Data Privacy Statement Once all the fields have been filled, you can only proceed to the next step after you validate the Data Privacy Statement. Validation is signified by ticking ‘Yes, I have read the data privacy statement and accept the terms’. Example:

Supplier Self Service (SUS)

Page 26 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Step 3: Submit the Form Once all the sections have been completed, click Submit.

Note: The system will display any error messages at the top of the screen. Click on

or scroll up to view the error messages.

Step 4: Successfully Submit Renewal Form You will receive an e-mail notification immediately upon successful submission of the renewal form together with a reference number. Use the number as a reference when communicating with us as well as for enquiries. In addition, you will also receive an e-mail with a link to a general set of questionnaires for you to fill-up and submit back to us. The questionnaires will be used to gain additional information pertaining to your company.

Step 5: Application Approval After your company information has been reviewed, you will receive an e-mail notification on your application approval or rejection. Please allow us three (3) working days to provide you the application results. Please be reminded that application will only be processed when we have received all of your supporting documents as per item 4 (Supporting Documents to Be Included During Application).

Supplier Self Service (SUS)

Page 27 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

APPENDIX APPENDIX 1: PRODUCT CATEGORIES CATEGORIES

UNSPSC CODE

SUB-CATEGORIES

AIR COND AND VENTILATION

70142011

AIR COND SERVICES

40101700

AIR CONDITIONING

AIRPLANE TICKET

78111502

AIRPLANE TICKET

AUDIO AND VIDEO SYSTEM

45111800

AUDIO AND VIDEO SYSTEM

52161500

AUDIO AND VISUAL EQUIPMENT

BATTERIES, GENERATORS AND POWER TRANSMISSION

26111700

BATTERIES

72151506

BATTERY AND RECTIFIER MAINTENANCE

26111600

GENERATOR SET

72151505

GENSET MAINTENANCE

39121004

RECTIFIER

26111607

76111501

SOLAR PANEL UNINTERRUPTIBLE POWER SUPPLIES UPS BUILDING CLEANING SERVICES

72121100

BUILDING CONSTRUCTION SERVICES

72101500

BUILDING MAINTENANCE

72121103

BUILDING REVONATION SERVICES

30222700

BUILDING STRUCTURE

81101500

CIVIL ENGINEERING

81101701

ELECTRICAL ENGINEERING SERVICES

91111601

HOUSEKEEPING SERVICES

80131503

LAND LEASING/RENTAL

91111500

LAUNDERING SERVICES

72101506

LIFT AND ELEVATOR SERVICES

72151300

PAINTING SERVICE

72102100

PEST CONTROL SERVICES

72151100

PLUMBING SERVICE

81100000

PROFESSIONAL ENGINEERING SERVICES

72103301

ROAD MAINTENANCE SERVICES

72141100

SLOPE PROTECTION SERVICES

72141118

TOWER CONSTRUCTION

76121900

WASTE DISPOSAL SERVICES

43191505

ANSWERING MACHINES

43221507

AUTODIALERS

43191616

CENTREX PHONE

39121011 BUILDING STRUCTURE, MAINTENANCE AND SERVICES

COMMUNICATION DEVICES AND ACCESSORIES

Supplier Self Service (SUS)

Page 28 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

CATEGORIES

COMPUTER EQUIPMENT, ACCESSORIES & SERVICES

CORE NETWORK SERVICES

UNSPSC CODE 43191512

CORDLESS PHONE

43222815

CPE NETWORK TERMINAL

43191500

CUSTOMER PREMISE EQUIPMENT CPE

43191507

FEATURED PHONE

43191504

FIXED PHONES

43191511

IP PHONE / VOIP

43191501

MOBILE PHONES

43222805

PABX

43191503

PAY PHONES

43191515

SPEAKER PHONE

43222900

TELEPHONE ACCESSORIES

43211600

COMPUTER ACCESSORIES

43210000

COMPUTER EQUIPMENT

81112300

COMPUTER HARDWARE MAINTENANCE

43212100

COMPUTER PRINTERS

43211501

COMPUTER SERVERS

43211507

DESKTOP COMPUTERS

43201800

MEDIA STORAGE DEVICE

43211503

NOTEBOOK COMPUTERS

43211504

PDA

83112601C

ACCESS WIRELINE SERVICES

83112505

DIGITAL CROSS CONNECT DXC SERVICES

83112403

DIGITAL DATA NETWORK DDN SERVICES

83112601B

DLC SERVICES

83112302

DWDM SERVICES

81101703

ENGINEERING TESTING SERVICES

83112601D

GPON (FTTH) ACTIVE SERVICES

83112400A

IP CORE NETWORK SERVICES

83112203

METRO-E SERVICES

83112601A

MSAN SERVICES

83112400B

NGN NETWORK SERVICES

83121604 83112400C 83111900

NMS/DATA COMMUNICATION SERVICES OTHER SWITCHING SERVICES

83112502

RADIO SERVICES SATELLITE/MICROWAVE NETWORK SERVICES TRANSMISSION CORE/SDH SERVICES

83111800

TV BROADCASTING SERVICES

83111602

Supplier Self Service (SUS)

SUB-CATEGORIES

Page 29 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

CATEGORIES DATA, VOICE OR NETWORK EQUIPMENT

ELECTRICAL EQUIPMENT AND SERVICES

EVENT, ADVERTISING AND PROMOTIONAL

Supplier Self Service (SUS)

UNSPSC CODE

SUB-CATEGORIES

83112606

WIRELESS CORE SERVICES

43222632

BROADBAND AGGREGATORS BRAS

43222623

DIGITAL CROSS CONNECTS DXC

43222638

DIGITAL DATA NETWORK DDN

43222803

DIGITAL LOOP CARRIER DLC

43222818

DISTRIBUTION FRAMES MDF/SDF

43221807

DWDM EQUIPMENT

43222637

GPON (FTTH ACTIVE)

43222636

IMS, IP AND LI SERVER

43222639

IP TELEPHONE AND SOFTWARE

43222600

LAN AND WAN EQUIPMENT

43222628

MODEMS

43222620

MULTISERVICES SWITCH MSAN

43222609

NETWORK AND CPE ROUTERS

43222605

NETWORK GATEWAY / TRUNK

43222634

NETWORK MANAGEMENT NMS/EMS

43222500

NETWORK SECURITY EQUIPMENT

43222612

NETWORK SWITCH AND METRO-E

43222624

OPTICAL CROSS CONNECTS OXC

43221808

SDH TELECOM EQUIPMENT

43222621

SOFTSWITCH

43222822

TDM (PDH/MUX)

43221705

WIRELESS ACCESS EQUIPMENT

43222640

WIRELESS ACCESS POINT

43221704

WIRELESS CORE EQUIPMENT

43221604

XDSL EQUIPMENT

39121570

AUTO-RESET SWITCH

39121017

ELECTRIC SWITCH BOARD

72151500

ELECTRICAL AND LIGHTING SERVICES

39120000

ELECTRICAL EQUIPMENT AND PART

39121700

ELECTRICAL HARDWARE

39121600

LIGHTNING AND EARTHING PROTECTION

72154023

LIGHTNING AND EARTHING SERVICES

39121300

POWER TERMINAL BOX

82101800

ADVERTISING AGENCY SERVICES

82100000

ADVERTISING SERVICE

82101700

AERIAL ADVERTISING

Page 30 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

CATEGORIES

UNSPSC CODE 82101501

BILLBOARD ADVERTISNG

82101505

BROCHURE ADVERTISING

90150000

ENTERTAINMENT SERVICES

80141607

EVENT MANAGEMENT SERVICES

82101504

NEWSPAPER ADVERTISNG

82130000

PHOTOGRAPHIC SERVICES

82101502

POSTER ADVERTISING

82101500

80141605

PRINTING ADVERTISING PROMOTIONAL MATERIAL AND BROCHURE PROMOTIONAL MERCHANDISE

82101601

RADIO ADVERTISING

55121700

SIGNAGE

80141609

SPONSORSHIP EVENT OR ARTIST

82101602

TV ADVERTISING

46191600

FIRE FIGHTING EQUIPMENT

46190000

FIRE PROTECTION

72101509

FIRE PROTECTION MAINTENANCE

15101505

DIESEL FUEL

15101506

GASOLINE OR PETROL

55101515

FIRE PROTECTION

FUEL

SUB-CATEGORIES

15121500

LUBRICANTS

HOTEL AND MEETING FACILITIES

90101600

BANQUET AND CATERING SERVICES

90110000

HOTEL AND MEETING SERVICES

INTERNET AND DATA SERVICES

81112106

CONTENT PROVIDER / ASP

81112000

81112100

DATA SERVICES INTERNET SERVICE PROVIDER (ISP) SERVICES INTERNET SERVICES

81111803

LAN MAINTENANCE

81111804

WAN MAINTENANCE

78102201

CORPORATE MAILING

78102200

POSTAL AND COURIER

24101600

LIFT AND ESCALATOR PART

24100000

MATERIAL HANDLING EQUIPMENT

78121600

MATERIAL HANDLING SERVICES

81112101

MAILING SERVICES MATERIAL HANDLING EQUIPMENT AND SERVICES

OFFICE EQUIPMENT RENTAL / LEASING

Supplier Self Service (SUS)

80131500C

COPIER LEASING/RENTAL

80131500A

OFFICE AND FACILITY RENTAL

80131500B

PC LEASING/RENTAL

Page 31 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

CATEGORIES

UNSPSC CODE 80131500D

SUB-CATEGORIES ROUTER LEASING/RENTAL

OFFICE FURNITURE

56101700

OFFICE FURNITURE

OFFICE MACHINES AND MAINTENANCE

44100000

OFFICE EQUIPMENT

81101709

OFFICE EQUIPMENT MAINTENANCE

44101500

PHOTOCOPY MACHINE

45111600

PROJECTORS AND SUPPLIES

44122000

FOLDERS AND BINDERS

44121500

MAIL SUPPLIES / ENVELOPE

44120000

OFFICE SUPPLIES

82121700

PHOTOCOPYING SERVICES

44103100

TONER AND CARTRIDGE

43191630

MOBILE PHONE STARTER KITS

83111504

PREPAID CARD SERVICES

43201413

RECHARGE CARD

44112002

CALENDARS

44112006

DIARIES OR REFILLS

14111600

GREETING CARDS

55101506

MAGAZINES

14111800

PRINTED FORMS

55101500

PRINTED PUBLICATIONS

14111500

PRINTING AND WRITING PAPER

84111506

84101704

BILLING SERVICES BUSINESS AND MANAGEMENT CONSULTATION DEBT COLLECTION SERVICES

80111600

EMPLOYEE LEASING

84000000

FINANCE AND INSURANCE SERVICES

85000000

HEALTHCARE SERVICES

83121600

HOSTING SERVICES

72153600

INTERIOR DESIGN SERVICES

80101507

IT CONSULTATION SERVICES

72102902

LANDSCAPING SERVICES

80141500

MARKET RESEARCH SERVICES

73151600

PACKAGING SERVICES

80101600

PROJECT MANAGEMENT SERVICES

80161601

PROPERTY MANAGEMENT SERVICES

81000000

RESEARCH CONSULTANCY

80141601

SALES PROMOTION SERVICES

OFFICE SUPPLIES AND SERVICES

PREPAID CARD SERVICES

PRINTING

PROFESSIONAL & RESEARCH SERVICES

80101500

Supplier Self Service (SUS)

Page 32 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

CATEGORIES

RECYCLE AND SCRAP SERVICES REFRESHMENT, PANTRY AND CATERING SECURITY SYSTEM AND SERVICES

SOFTWARE & LICENSE

TELECOMMUNICATION INSTALLATION, MAINTENANCE AND SERVICES

UNSPSC CODE 80101703

STANDARDIZATION SERVICES

86101800

TRAINING SERVICES

76122300

SCRAP / RECYCLE SERVICES

50201700

PANTRY SUPPLIES

92121501

ARMORED CAR SERVICES

46171622

DETECTION / CCTV SYSTEM

92121500

GUARD / PATROL SERVICE

46180000

PERSONAL PROTECTION EQUIPMENT PPE

46171619

SECURITY ACCESS SYSTEM

92121700

SECURITY SYSTEM SERVICES

46171600

SURVEILLANCE EQUIPMENT

43231500

BUSINESS FUNCTION SOFTWARE

43232200

CONTENT MANAGEMENT SOFTWARE

43231600

FINANCE AND ERP SOFTWARE

43232800

NETWORK MANAGEMENT SOFTWARE

43232900

NETWORKING SOFTWARE

43233200

SECURITY SOFTWARE

43230000

SOFTWARE

81112200

SOFTWARE MAINTENANCE AND LICENSE

83112600A

FAULT RESTORATION

72141117A

JKH / KKH

72141117B

72151604

MINI JKH SUPPORT AND PREVENTIVE MAINTENANCE TECHNICAL SUPPORT OR HELP DESK SERVICES TELEPHONE INSTALLATION

72151605

VOICE AND DATA WIRING

39121335

ACCESS OUTDOOR CABINET

26121608

AERIAL COPPER CABLE

26121705A

CLOSURE JOINTING OFC

83112600B 81111811

TELECOMMUNICATION OUTSIDE PLANT

26121606 26121705D

Supplier Self Service (SUS)

SUB-CATEGORIES

COAXIAL CABLE CONNECTOR OFC

26121630

COPPER CABLE ACCESSORIES

26121517

COPPER WIRE, STP, UTP

26121544

DROP WIRE

26121600

ELECTRIC CABLE AND PART

Page 33 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

CATEGORIES

UNSPSC CODE

SUB-CATEGORIES

26121705C

FIBER CORDS

26121705G

FIBER DISTRIBUTION CABINET

26121705H

FIBER DISTRIBUTION FRAME FDF

26121705E

FIBER DISTRIBUTION POINT

26121607 26121705B

FIBER OPTIC CABLE FIBER TERMINATION BOX

26121613

FOAM SKIN CABLE

26121634

FULLY FILLED CABLE

40151604

GAS COMPRESSORS CPGA

26121614

INTERNAL BUILDING CABLE

39121452

JOINTING MATERIAL

30121605

MANHOLE COVER AND ACCESSORIES

30103608

POLES AND ACCESSORIES

30231600

PORTABLE CABIN

26121615

POWER CABLE

40141900 26121705F

PVC PIPE AND ACCESSORIES SPLITTER OFC

TESTING EQUIPMENT AND CALIBRATION SERVICES

81141504

CALIBRATION SERVICE

41110000

TOOLS AND TEST GEAR

TRANSPORTATION

78101500

AIR CARGO TRANSPORT

78141800

CUSTOM AND TAX SERVICES

78141501

FREIGHT FORWARD SERVICES

78101502

INTERNATIONAL AIR TRANSPORT

78101702

INTERNATIONAL VESSEL TRANSPORT

78101501

LOCAL AIR TRANSPORT

78101701

LOCAL VESSEL TRANSPORT

78101700

MARINE CARGO TRANSPORT

78101804

RELOCATION SERVICES

78101800

ROAD CARGO TRANSPORT

78140000

TRANSPORT SERVICES

91101900

TAILORING SERVICES

53103000

TSHIRTS

53102500

UNIFORM ACCESSORIES

11160000

UNIFORM MATERIAL

53102700

UNIFORMS

78180103

OIL/FLUID CHANGE SERVICES

78180105

VEHICLE INSPECTION SERVICES

UNIFORM

VEHICLE PARTS AND SERVICES

Supplier Self Service (SUS)

Page 34 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

CATEGORIES

UNSPSC CODE

SUB-CATEGORIES

78180101

VEHICLE PAINTING SERVICES

25170000

VEHICLE PARTS

78180000

VEHICLE REPAIR AND MAINTENANCE

VEHICLE RENTAL / LEASING

78111809

VEHICLE LEASING

78111808

VEHICLE RENTAL

WAREHOUSE SERVICES

78131804

DOCUMENT STORAGE SERVICES

78131600

WAREHOUSE STORAGE

Supplier Self Service (SUS)

Page 35 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

APPENDIX 2: CHECKLIST – SUPPORTING DOCUMENTS Mandatory Supporting Documents: 1. Company Profile (Organization Chart, Services Offered, Product Information & Catalogue) 2. Organization Chart (Complete with Name & Designation) 3. Personal Particulars (Credentials & Experience) of employees holding main positions in the Company 4. Valid appointment letter from the Principal / Manufacturer for each items supplied and related technical information (catalog, specification, supply experience and etc) for agents / suppliers which market manufacturer goods (if applicable) 5. Certification with Government Bodies, Private Sectors & Public Sectors: 5.1. Contractors Registration Account from the Ministry of Finance Malaysia (MOF) 5.2. Construction Industry Development Board Malaysia (CIDB) 5.3. Contractor Services Centre (PKK) 5.4. Manufacturing License from Local Authorities 5.5. License to Trade Scrapped goods from the Royal Malaysian Police (RMP) 5.6. Board of Engineers Malaysia 5.7. Printing Machine License 6. Documents and certificates of registry with Bumiputera status from: 6.1. Ministry of Finance Malaysia (MOF) 6.2. Contractor Services Centre (PKK) 7. Latest Bank Account Statement 8. Latest Employees Provident Fund of Malaysia (EPF) Statement 9. Latest Social Security Organization (SOCSO) Statement 10. TM Vendor Registration Certificate with valid registration period (if any) 11. Payment Receipt for Registration Fees from TM Point

Supplier Self Service (SUS)

Page 36 of 37

SRM Supplier Self Service (SRM-SUS) User Guide

Additional Mandatory Documents for Private Limited and Public Listed Companies 1. Form 9 - Company Corporation 's Certificate from the Companies Commission of Malaysia (SSM) * 2. Form 13 - Certificate Of Incorporation On Change Of Name Of Company from the Companies Commission of Malaysia (SSM) * 3. Form 24 – Return of Allotment of Shares * 4. Form 32A – Transfer of Shares (if any) * 5. Form 49 – Latest Particulars of Directors, Managers & Secretaries * 6. Form of Annual Return of Company having a Share Capital for two (2) consecutive years * 7. Audited Account for the last Financial Year 8. Latest Audited Company Annual Reports Additional Mandatory Documents for Enterprise, Sole Proprietorship or Partnership 1. Form D – Company Registration Certificate from the Companies Commission of Malaysia (SSM) * 2. Business Information & Current Owner or from the Companies Commission of Malaysia (SSM) * 3. Company Renewal of Registration Certificate (Form E) from the Companies Commission of Malaysia (SSM) * 4. Certificate of Registration under The Business Names Ordinance for Sarawak or 5. Form B under Commercial License Ordinance 1948 for Sabah 6. Income Statement & Balance Sheet for the last Financial Year Note: * Scanned documents must be duly verified by the Company’s authorized personnel or ‘Certified True Copy’ by the authorized party

Supplier Self Service (SUS)

Page 37 of 37