January 15, 2022 | Author: Elmer Leonard | Category: N/A
1 Configure POS for iconnect360 This job aid provides a guide on how to configure your computer in order for your POS ha...
Configure POS for iconnect360 This job aid provides a guide on how to configure your computer in order for your POS hardware devices to be used with iconnect360. It is assumed that you have some technical knowledge in order to perform this setup. Note: This is a user guide for Windows 7 operating system.
• Install Microsoft POS for .NET 1 • Install iconnect360 POS package 2 • Configure POS hardware 3 • Select POS hardware for iconnect360 4
I want to… • Determine the system requirements • •
Determine the supported POS hardware Install Microsoft POS for .NET
• •
Install iconnect360 POS package Configure POS hardware
•
Select POS hardware for iconnect360
User Guide: Configure POS for iconnect360
Page 1 of 14
Last updated 13 March 2014
Determine the system requirements Ensure that your computer meets the following requirements. Windows
Minimum Requirements
Recommended Requirements
Operating System
Windows 7
Windows 7
Computer Memory (RAM)
512 MB
1 GB or more
System Type
32-bit Operating System
64-bit Operating System
Hard Disk Space
100 MB
500 MB or more
Screen Resolution
1024 x 768 pixels
1024 x 768 pixels or higher
Internet Connection
Cable or DSL
Cable or DSL
Internet Browser
Internet Explorer 9
Internet Explorer 9
Plug-in
Microsoft Silverlight 5
Microsoft Silverlight 5
Microsoft POS for .NET v1.12
Microsoft POS for .NET v1.12
Top
Determine the supported POS hardware Currently the following UPOS-compliant devices are supported by iconnect360. POS Hardware Device
Brand
Model
Touch Screen Monitor
TVS
LP-15A34
Barcode Scanner/Reader
Datalogic
GD4100 Series (GD4130-BK)
POS Printer
Epson
TM-T88IV
Epson
TM-T88V
Future support will be provided for the following devices. POS Hardware Device
Brand
Model
Cash Drawer
VPOS
Flip Top (460x170x100mm)
Logic Controls
CR3000 Series
Tysso
MSR412
Magnetic Stripe Reader Top
User Guide: Configure POS for iconnect360
Page 2 of 14
Last updated 13 March 2014
Install Microsoft POS for .NET Microsoft Point of Service (POS) for .NET is a class library required in order for iconnect360 to communicate with your POS hardware. 1. Uninstall any existing Microsoft POS for .NET. a. Go to: Control Panel\Programs\Programs and Features i. Click the Start button. ii. Click Control Panel.
iii. Click Uninstall a program.
User Guide: Configure POS for iconnect360
Page 3 of 14
Last updated 13 March 2014
b. Click the Program Name “Microsoft POS for .NET”. If you don’t see the program name, it means you do not have an existing version in your computer. Go to step 2.
c. Click Uninstall. d. If the Programs and Features window pops up, click Yes. Once the uninstallation process is completed, the pop-up window (screenshot below) automatically closes and the program disappears from the list above.
2. Click the link below: http://www.microsoft.com/en-us/download/details.aspx?id=5355 3. Click the Download button on the Microsoft POS for .NET page. 4. Save the file to your local computer. 5. Unzip the downloaded file. 6. Double-click the Setup file.
User Guide: Configure POS for iconnect360
Page 4 of 14
Last updated 13 March 2014
Note: If the Open File – Security Warning window pops up, click Run. 7. Click Install.
8. Follow the instruction prompts to complete the installation. Top
User Guide: Configure POS for iconnect360
Page 5 of 14
Last updated 13 March 2014
Install iconnect360 POS package Close all internet browsers before you begin this installation process. If you have previously installed the iconnect360 POS package, make sure you uninstall the existing version before re-installing. The steps are the same as step 1 from the previous section except that you’ll be uninstalling the Program Name “iconnect360 Point Of Service”.
1. Click the link below: https://hello.iconnect360.com/PointOfService.msi If you encounter errors with the link, contact us at
[email protected]. 2. Save the file to your local computer. 3. Double-click the PointOfService (.msi) file.
Note: If the Open File – Security Warning window pops up, click Run.
User Guide: Configure POS for iconnect360
Page 6 of 14
Last updated 13 March 2014
4. In the iconnect360 Point Of Service Setup window, click Next.
5. Once the installation process is completed, click Finish.
User Guide: Configure POS for iconnect360
Page 7 of 14
Last updated 13 March 2014
6. Verify the installation. a. Go to: Control Panel\Programs\Programs and Features i. Click the Start button. ii. Click Control Panel.
iii. Click Uninstall a program.
b. Look for the Program Name “iconnect360 Point Of Service” as proof of installation.
If you do not see the name listed, restart your computer and check again (step 6). If the name is still unlisted, repeat the entire procedure (steps 1 - 6). If installation failed, contact us at
[email protected]. Top
User Guide: Configure POS for iconnect360
Page 8 of 14
Last updated 13 March 2014
Configure POS hardware Note: Steps on how to set up and configure your POS hardware devices such as barcode scanner, POS receipt printer, and POS cash drawer are not provided in this user guide. Refer to the individual manufacturer’s installation guide.
After installing the hardware devices, ensure that the POS devices work by using the Check Health utility usually provided by the manufacturer. 1. Download and install the OPOS driver for each hardware device. Usually the instructions and OPOS driver file can be downloaded from the manufacturer’s website. 2. Enable the barcode scanner to be OPOS ready. Most of the time, the barcode scanner is defaulted in keyboard wedge interface (emulating the keyboard). Note that iconnect360 works fully on OPOS interface (either USB OPOS or RS-232 OPOS). 3. Set up the Logical Device Name for each hardware device so that it can be selected on iconnect360. Screenshot example of Logical Device Name (varies with different hardware setup)
Top
User Guide: Configure POS for iconnect360
Page 9 of 14
Last updated 13 March 2014
Select POS hardware for iconnect360 For iconnect360 to interact with the hardware, you need to open your browser in Administrator mode. To do so, grant your computer’s user account(s) to have Administrator access. Alternatively, right-click on your browser application and select Run as administrator each time you want to open iconnect360.
Ensure you have the user access right (role permission) at the required site level to configure the hardware settings on iconnect360.
User Guide: Configure POS for iconnect360
Page 10 of 14
Last updated 13 March 2014
Steps to select POS hardware 1. Log in to iconnect360. 2. Click the Organisation/Site name at the top left and select the Site from the dropdown list. If you only have access to one site, skip this step.
3. At the Site level, click Settings from the left menu to expand the list. Then click Till.
If you do not see Till listed within the Settings module, it means you do not have access to configure the POS hardware. User Guide: Configure POS for iconnect360
Page 11 of 14
Last updated 13 March 2014
4. Click the Hardware tab. 5. If the POS settings and hardware have not been installed and configured properly, you will see the following messages.
If you do not see the messages, continue with step 6. If you see the messages, follow the procedure below. a. Log out of iconnect360. b. Review and ensure you complete the first two steps in this POS configuration guide. c. Check that your hardware device is installed and configured properly according to the manufacturer’s guide. 6. Click the Edit link (at top right of section header). 7. Select the POS hardware device to be used with iconnect360. a. Select the desired Barcode scanner from the dropdown list. b. Select the desired Receipt printer from the dropdown list. 8. Click Activate Devices. A confirmation message appears at the top of the Till Settings page.
User Guide: Configure POS for iconnect360
Page 12 of 14
Last updated 13 March 2014
9. Check that the hardware device is working. a. Barcode scanner i. Click Check Barcode Scanner Health. ii. Check the Scanner Status. It should display a similar success message.
iii. Scan the barcode of an item. If the scanner is working properly, the Scanner Hit Count will increase in number and the Scanned Value populated. iv. Click OK to close the pop-up window. b. Receipt printer i. Click Check Printer Health. ii. Check the Printer Status. It should display a similar success message.
User Guide: Configure POS for iconnect360
Page 13 of 14
Last updated 13 March 2014
iii. Click Print Test Receipt. If the printer is working properly, the receipt will be printed. iv. Click OK to close the pop-up window. If you encounter an error, log out of iconnect360. Then log in again and repeat the checking process (step 9). If error still occurs, ensure that your hardware device has been installed and configured correctly. If error persists, contact Production Support:
[email protected] Top
User Guide: Configure POS for iconnect360
Page 14 of 14
Last updated 13 March 2014
